Mary's Bears - Hallmark Keepsake Ornament 1999

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 14 days of delivery. To qualify:

Live plants can get damaged during shipping. If this happens please contact us immediately through our contact page. We may ask for pictures of the damage. If the box is damaged please take pictures of the box before opening and please include pictures that show the shipping label as well as the damage if possible. We will only agree to refund money if we receive pictures of the plants and/or product upon delivery and only if the plant and/or product is damaged or incorrect.

We ship through USPS. We cannot be held for incorrect addresses. Please be sure your address is typed correctly when you place your order. Also we cannot be held responsible for stolen items once USPS has delivered. Please be sure you are giving us a secure shipping address. 

If your item arrives damaged please contact us immediately. We will likely require pictures of the damage of both the plants and the box. Please include the shipping label in the pictures so we can report the damage to USPS.